Terms & Conditions

Terms and Conditions of Use

Welcome to www.skinn.gr, the online store for showcasing and selling products of the Greek company SKINN HELLAS A.K., headquartered at Vellerefontos 22-24, 10443, Greece (VAT: 103886386 / Tax Office: 1st Athens / G.E.MI Number: 134962901000) (hereinafter "Skinn Hellas"). Before entering our online store and browsing our website, we invite you to read the following terms and conditions that apply to the use of our e-shop.

By using and browsing this website, you explicitly and unreservedly consent to the following terms and conditions.

1. Scope

These general terms of use exclusively govern every sale of products through www.skinn.gr. Any deviation from these terms must be confirmed in writing by Skinn Hellas. Any other general terms and conditions are expressly excluded. Any user entering and using the services of the online store is considered to consent to and accept these terms unconditionally. If any user does not agree with these terms, they must refrain from using the online store and any transactions with it.

Placing an order constitutes acceptance of this Agreement and all its terms.

2. Modification of Terms

Skinn Hellas reserves the right to modify or update the terms and conditions of transactions according to business needs and commercial practices. Any modification or update becomes effective from the moment it is posted on this page. However, any changes do not affect orders that have already been placed. Users are advised to regularly review the terms for any updates.

3. Website Information Accuracy

Skinn Hellas is committed to providing complete and accurate information regarding the products and services listed on www.skinn.gr. However, typographical, technical, or unintentional errors may occur. Skinn Hellas is not responsible for such errors or potential service interruptions due to force majeure.

4. Product Availability

If a product ordered is not available, we will notify you within a reasonable time via email or phone regarding the estimated time of receipt and subsequent delivery.

5. Liability of Skinn Hellas

Skinn Hellas is only liable for intentional misconduct and gross negligence concerning order delays and the accuracy of information or services provided through the website.

Skinn Hellas bears no responsibility for technical issues users may experience when accessing the website, particularly issues related to compatibility with their personal equipment. Furthermore, Skinn Hellas is not responsible for unauthorized third-party interventions in the online store.

6. Ordering Process

Orders must be placed in writing through the internet by completing and submitting the relevant Order Form available on www.skinn.gr. Your order is considered received once an email confirmation is sent to the email address you provided.

Orders are considered binding when the status indicates "Ready for Dispatch" or "Available for Pickup."

7. Product Pricing

The listed product prices on the website include VAT at the applicable legal rate. Prices may change at any time without prior notice. Skinn Hellas is not responsible for any price discrepancies between the online store and physical store locations.

Promotional offers are valid while stock lasts. In cases of limited product availability, orders will be fulfilled on a first-come, first-served basis.

8. In-Store Pickup

Customers may place an order online and pick up their products from Skinn Hellas' physical store. To do so, customers must provide identification details (name, email, phone number). Skinn Hellas reserves the right to refuse this option to users who abuse it (e.g., repeated non-collection of orders).

9. Order Cancellation

You may cancel your order at any processing stage by contacting our Customer Service Department at 216 700 6057 or via email at info@skinn.gr (Monday–Friday, 9:00–17:00). Depending on the order status, we will inform you of the available options.

Note: Orders can be canceled without cost before shipment. If cancellation occurs after shipment, the buyer must cover shipping costs (€5 via bank transfer or €8 via PayPal). Skinn Hellas reserves the right to seek damages resulting from the order cancellation process.

10. Legal Notice

The purpose of this document is to outline the terms of use for www.skinn.gr, including the Privacy Policy. Users must carefully read these terms before using the site. Continued use signifies acceptance.

Website Access

Users must be at least 18 years old or have parental permission. A valid email address is required.

Website Usage

Using the website requires that the user has the necessary hardware and software to access the Internet. Our company is not liable for direct or indirect damage caused by technical problems due to unlawful actions of third parties, such as data breaches or the transmission of viruses during website use. Accessing and using the website, as well as downloading information, is done at the user's own risk.

Although we strive to keep the website accessible at all times, we cannot guarantee uninterrupted access under all circumstances. Due to maintenance or other factors beyond our control, access may be temporarily unavailable or interrupted, for which our company bears no liability.

User Obligations

Users of this website agree not to use it for publishing, emailing, or transmitting any illegal, harmful, threatening, malicious, offensive, defamatory, or privacy-violating content. The website must not be used for political, promotional, or proselytizing purposes. Users must not introduce viruses or any files that may disrupt the proper functioning of the website.

Additionally, users are granted no rights regarding this website other than for personal informational use, unless expressly stated otherwise.

Accuracy of Information

Our company strives to provide accurate and up-to-date information. However, due to the continuous risk of third-party interference on the Internet, as well as the inherent limitations of data transmission, we cannot guarantee the accuracy of all information on the website at all times. If users identify errors or omissions, they are encouraged to notify us at info@skinn.gr.

Users should also note that the information and advice provided on our website do not substitute professional medical diagnosis, consultation, or supervision.

Intellectual Property

All website content (texts, graphics, images) is legally protected under Greek, European, and international copyright laws. Copying, reproducing, or distributing website content without prior written permission is strictly prohibited.

If website content is used for academic purposes, excerpts from the website must include proper attribution: "The quotation must be accompanied by the source and the creator's name if these appear in the source" (Article 19, Law 2121/1993).

For any inquiries, please contact us at info@skinn.gr or call 216 700 6057 (Monday–Friday, 9:00–17:00).

By using www.skinn.gr, you agree to these Terms & Conditions.